The Executive Shaving Company Terms & Conditions
You can view our detailed U.K. Delivery Policy here.
You can find our detailed International Delivery Policy here, for details on delivery to Europe, the USA and the Rest of the World.
We will dispatch your order on the same day you make the order, providing we receive this before 15:00 GMT Monday to Friday. All orders placed on Saturday and Sunday will be dispatched the following Monday or Tuesday if a Bank Holiday falls on a Monday. Orders placed on a Bank Holiday will be dispatched the next working day.
If we are unable to dispatch your order we will contact you to provide an estimated dispatch date.
Please Note: To reduce our carbon footprint and reduce excessive paper use, we will no longer include a copy of your invoice with your order. An electronic version will be sent direct to the email address provided when the order was placed.
All delivery times shown on our website are typical times as supplied to us by our couriers and are not guaranteed, except for any specific guaranteed delivery services. Depending on the delivery service selected, UK orders in extreme cases can take up to 21 days to arrive and International orders up to 28 days to arrive. We will not issue refunds for orders that do not arrive until after these time frames.
Accepted Payment Methods
We currently accept payments from Visa, Visa Debit, MasterCard, American Express and PayPal.
UK Prices and VAT
All prices shown throughout our site exclude delivery charges unless otherwise specified. All prices shown in £GBP include VAT at the current legislative level.
International Import Taxes
All additional import taxes payable upon International deliveries are the sole liability of you the customer.
Please liaise with your local tax office to seek clarification on this.
We accept no responsibility or liability for orders impounded by local customs authorities due to the non-payment of local import taxes. If the package is returned to us, we will deduct the cost of return postage plus any import charges applied from the value of your refund.
Customers who reside outwith the United Kingdom are eligible for tax-free shopping.
All U.K. domestic VAT tax charges will be removed from your basket at the check out stage before you pay.
International Currency Exchange Rates Notice
Please note that all prices shown in any currency other than £ GBP on our site are for your information only. Due to technical restrictions with our Payment Partners, we are only able to use an approximate currency exchange rate. We cannot be held responsible for any currency exchange rate fluctuations.
Cancellations, Returns and Refunds
You can view our complete Returns Policy here.
You have 14 days from the day after you receive your goods to decide if you want to keep them or return them to us. In order to do so, you must provide us with a notice of cancellation within this 14 day period. This notice can take the form of a telephone call, email or letter.
If you intend to return an item to us please follow our ‘How To Return an Item To Us’ guide here, failure to do so may result in a delay in processing your return.
Executive Shaving Company Discount Codes
The Executive Shaving Company may issue promotional discount codes for use by customers on the website. These codes are issued at the discretion of the Executive Shaving Company and can be revoked at any time without prior notice.
Each discount code is non-redeemable with any other offer, promotion or discount code. Only one promotional discount code can be used per order.
Gift Voucher Terms & Conditions
Gift vouchers can be used in full, or for part payment for goods purchased online at www.executive-shaving.co.uk
Only one gift voucher can be redeemed per customer order.
The gift voucher is not for resale and can not be exchanged for cash.
No change or refund will be given on purchases made by gift voucher.
The gift voucher can not be used to pay for Executive Shaving gift vouchers.
Discount coupons are not redeemable against the purchase of gift vouchers.
The Executive Shaving Company can not be held liable for gift vouchers which are lost or stolen. Keep them safe.
Gift vouchers are valid for 24 months from the date of purchase.
Gift vouchers presented after their expiry date will be treated as void and are non-exchangeable or non-refundable.
No other promotional voucher codes can be used in conjunction with an Executive Shaving gift voucher.
Normal www.executive-shaving.co.uk terms and conditions of purchase apply.
To redeem your voucher, enter your unique voucher number in the Add Gift Card Code box at checkout
Normal www.executive-shaving.co.uk terms and conditions of purchase apply.
Age Restricted Products
As it is illegal to purchase razor blades and razors in the UK when under the age of 18, by purchasing through our website you are confirming that you are over the age of 18 when purchasing these items.
Bladed Products and The Offensive Weapons Act
The law on bladed products has changed. From the 1st of November 2019, the Offensive Weapons Act comes in to force within the UK. The Act is designed to restrict the sale of bladed products to anyone under the age of 18.
This act requires us to clearly identify affected bladed products and verify the age of any customer who purchases a bladed product at the point of delivery.
Products affected by this act include razor blades and cutthroat razors. Each affected product has a clear Age Verification flag shown on the product detail page.
If you purchase any of the affected products they will be delivered to you using Royal Mail’s Age Verification delivery services. Royal Mail uses the Challenge 25 procedure, so if you look under 25 you will be required to provide proof of age, either a valid passport or driving licence.
Under this Act certain bladed products are not allowed to be delivered to residential properties. These products can only be collected from a local Royal Mail office. Proof of age will be required upon collection, either a valid passport or driving licence.
If you have any queries on how this Offensive Weapons Act affects you and the products you want to order please contact us directly at [email protected], or by telephone on 0141 880 3040.
The Act only applies to products sold within the United Kingdom, sales to Europe and the Rest of the World are not affected.
Website Images & Colour Reproduction
Due to browser software limitations and screen resolutions, the colours of goods may vary slightly from those shown in our images. We take every effort to match these images to the items as closely as possible. Customers accept that the photographs we make available on our website are as accurate as possible but are provided for informational purposes only.
Product Detail Information
All product detail information and technical specifications are for guidance only, no responsibility can be taken for errors or omissions.
No permission is given by The Executive Shaving Company for the reproduction or use of any brand names, images or content in which intellectual property rights exist.
Waste Electrical and Electronic Equipment (WEEE) Regulations
The Waste Electrical and Electronic Equipment (WEEE) Directive is now UK law. The legislation aims to make producers pay for the collection, treatment and recovery of waste electrical equipment. The regulations also mean that suppliers of equipment like high street shops and internet retailers must allow consumers to return their waste equipment free of charge. The amount of WEEE we throw away is increasing by around 5% each year, making it the fastest growing waste stream in the UK, recycling reduces the environmental and health risks associated with sending electrical goods to landfill. Executive Shaving Limited is obliged under these regulations to offer our customers free take-back of their WEEE on a like-for-like basis when they buy a new Electrical or Electronic product from us.
Customers must return their like-for-like WEEE item to us within 28 days of purchasing their new item. Customers must cover the cost of returning their WEEE item. Under the WEEE Regulations, all new electrical goods should now be marked with the crossed-out wheeled bin symbol shown to show that they were produced after 13th August 2005, and should be disposed of separately from normal household waste so that they can be recycled.
Our WEEE Returns Address is:
Executive Shaving Ltd
10-11 Museum Business Park
All confidential information is held securely and only transmitted in encrypted form. Customer details are not passed to third parties and are used only in accordance with the Data Protection Act.
No Credit Card details are stored on our servers or kept by us.
Our website features video clips hosted through the YouTube platform using the YouTube API Services. By viewing these videos, you agree to be bound by the YouTube Terms of Service as detailed here - https://www.youtube.com/t/terms
You agree to indemnify us against any claims, losses, liabilities, damages and expenses (including legal fees), arising out of your use of this site.
All contracts for the purchase of any products through our website will be governed by Scots Law. Any disputes arising from such contracts will be subject to jurisdiction of the Courts of Scotland.
Your Statutory Consumer Rights
None of the above Terms and Conditions affects your statutory consumer rights.
How To Contact Us
If you have any queries with regards to these terms and conditions or any other matter please contact us: The Executive Shaving Company, 10-11 Museum Business Park, Glasgow, Scotland, G53 7NN. Telephone us on 0141 880 3040 or from outside the UK on 0044 141 880 3040. Email us at [email protected].