Shows a great company I ordered a DE starter kit which was out of stock...I got an email the next day and they sorted me a new kit out... 10/10 customer service... 10/10 for keeping me the customer up to date with changes...I'm a man who doesn't want to be messed around and executive shaving is putting the customer first WISH OTHER COMPANYS PUT CUSTOMERS FIRST....that's why I will not shop at any other shaving firms....I hope the quality of equipment I'm going to receive in the next few days is as good as the service........ I'm sure it will be....I'll submit my next review in the next few daysChris Lloyd , Liverpool, England
I have purchased a 34C for my fiancé who loves it and later bought a gift for his father's 50th birthday. In both circumstances the service was excellent in every way and I received quick responses to my enquiries.Hafdís Bragadóttir, Reykjavik Iceland
great old school service. The staff at Silverburn are so friendly, helpful and knowledgeable and will advise on your needs without hard selling the more expensive products. the whole experience is a trip back to a time where standards mattered. cheers guys.John Wilson, Hamilton, Scotland
Helpful friendly advice over the phone. Prompt delivery. Fantastic product. Premium service to match premium product is all too rare these days.
Thank you Brian for your time and thanks to your team for delivering!
Opened my new shavecraft 101 razor yesterday the one advertised with minor defects. As Brian described they were hardly noticeable and the whole razor is a work of art. I used the razor this evening for the first time. After three passes I had a BBS shave with what I thought was a mild razor. I have done a lot of research on the 101 and as most people say this is a very smooth and efficient razor. Thank you Brian for providing a fantastic deal and as always a speedy delivery.Andy North, Essex
Excellent serice, arrived on time and the products are great! Would definitely recommend this site for all shaving needs to anyone living in the UK.Moussa Taha, London
Thank you once again for your excellent service and prompt delivery. The Dalvey brush and bowl are truly stunning and it does genuinely feel like you get exactly what you paid for which is a rare occurrence. The Kosmo razor is also a lovely bit of kit so fair to say that I am very pleased and cant wait to give them a try!J Shelley, Peterborough, England
Arrived before lunch today!!
Staggering, the way it should be done.
I just wanted to drop you a quick email to say thank you for your excellent customer service and the replacement of my razor.
I will be sure to use your company again for my future shaving purchases and will definitely recommend your site to my colleagues and friends.
Thank once again.
Thank you for the quick delivery, great item. Brian was very quick with dealing with delivery questions that I had. Thanks all, will be using you again.Ami, Utrecht, Netherlands
Excellent guidance and customer service; fast, friendly and flexible approach. Classy products.RC, Coventry
Many thanks, excellent service, order placed yesterday (Friday) afternoon and arrived today, Saturday.
The Cella soap block, blades and Tradere Razor just arrived, only ordered yesterday. Tried the razor with the Gillette Silver Blue blades...What a great shave. Great American workmanship.
Used to visit USA to see my father30 years ago and brought home Craftsman tools, spanners etc. They were so good. So is this Razor.
I am chuffed!!
Thanks Brian and gang. Great service.
Purchased some Musgo Real No. 3 Spiced citrus cologne, and a tub of Taylor Rose shaving cream today. As usual, expert and friendly advice from Paul at your Silverburn Mall outlet - a real treasure trove and Aladdin's Cave of top quality grooming products.David Roach, Glasgow
I have to take my hat off to The Executive Shaving Company. Sterling service, good prices and very fast delivery. I am now a convert.John Cameron, Brechin, Scotland
There was a slight hiccup with my order this time due to Paypal, yet the team got my items to me on time and kept me informed. Great service once again.Simon, London
Really superb online experience. The Muhle R89 razor is excellent, the delivery and packaging - faultless. Plus the website works really well. So easy to navigate. Thanks again.Steve, Stourbridge, West Midlands
Thank you for your great service at Silverburn where a young lady was so helpful and to the staff in the warehouse that got my Mitchell's Wool Fat shaving soap to me in time for me going on holiday.
You're up there with the very best in terms of service.
Once again I ordered First Class and it arrived at my door just after 9am next day. It's a great benefit of shopping here. The Feather blades are amazing as is the Arran Aromatics Driftwood cream.Simon Williams, London,UK
Have just finished my 1st tub od Taylors Lemon & Lime shaving cream. Quite superb. Best I have ever used. Am just re-ordering and am also getting a tub for my son, who lives locally. Thanks a million.
John L Mills.
Is there any prospect of you opening a branch at Braehead shopping mall near Paisley? My nearest branch is Silverburn which is a bit of a trek.
Recently bought Proraso pre shave and it makes a great difference!
My order has just arrived 48 hrs after placing it.
Was very pleasantly surprised to find a hand written note from the Sales Director informing me that my Merkur Futur had been upgraded to one with a presentation box at no extra charge.
All the items ordered were there, carefully packaged and complete. All competitively priced, - will definitely be using ESC again.
Re my order as above for “Magnification Folding Mirror in Chrome”
Just wanted to say thank you for a superb service, lovely mirror, I am very pleased.
Kind regards Carol R Botting
Hi Brian, I have been using the super pro artist club blades that I recieved from you in my Cobra Classic. What great blades they are.
Thanks again for the great service you and your staff provide. Take care.
I've ordered twice from here and don't see a need to go anywhere else. Both my orders arrived next day with First Class ordering and the staff I've spoken to on the phone have been helpful.
My second order has just arrived and I look forward to trying the products and posting my thoughts.
Dear Managing Director,
This is the second order I have placed with your company, 1 to our BFPO address and 1 to the UK and I must say I am impressed. The goods are, of course, exceptional but so also are the staff.The speed and efficiency from order to delivery is second to none (ordered 1st May, delivered on the 2nd). I will be back and will of course be recommending you to others.
Please pass on my thanks.
I can recommend this site to everyone. Fast and perfect delivery. Just got my shaving cream, razor and my blades today. It was only one week.
I am absolutely amazed. Very nice job guys.
I'll certainly buy from The Executive Shaving Company again, if i need something else in the future.
Thanks so much.
Have a great day, have a great shave!
Usual great service from great company, very pleased with the latest Feather Razor and free gift of persona bladesPaul Alexander, south ockendon
I cannot thank you enough for your helpfulness, courtesy and professional service. I am totally delighted with my Woolworth's 'Velvet' razor. It's a well-made British product; even handsome to look at and a pleasure to handle. Together with your quality blades, it is a winning combination. It makes the morning 'scrape' almost a joy! I had forgotten how important that the weight of a razor is for an efficient shave, even for sensitive skin. I shall certainly be buying replacement blades from you in the future. My sincere thanks once again.David Cossins, Caernarfon, Gwynedd
I would just like to commend you on some first class customer service I received today. After ordering some Bay Citrus Body Splash this morning, I received a telephone call from one of your staff (I didn't manage to catch the gentleman's name) who informed me that the product was actually out of stock. He ran through two similar alternatives that he thought I might like, both of which were of a higher value than the product i had ordered, and said that I could have one for the lower price that I had paid.
It is something of a rarity in this day and age to find someone going the extra mile for the customer, and I was hugely impressed with the polite and knowledgable service I received. I look forward to receiving my order, and will be sure to buy from you again.
I shall also not hesitate to recommend you to others. Thanks once again.
I have been well pleased with this company in all my transactions and the speed of delivery of the goods.dennis curran, glasgow
I ordered from Executive Shaving and have just been delivered a fantastic Shaving Brush and I'm delighted: fast delivery and beautiful brush! Can't wait to try it!
Anyway, just thank you from a satisfied customer.
I am very happy with the quality of service i receive from Brian to answer all my questions about shaving and heal or prevent irritations. I purchased and receive the product in less than a week! So glad i found this site shaving is no more a headache but a pleasure now!
Again many thanks for the support, i will buy again in a near future!
Had a go with the Muhle last night and it certainly lived up to it's reputation but if you take your time and are careful it gives you a nice close shave in fewer passes, very impressed.
I would also like to thank yourself and your staff for a high level of service and an excellent shopping experience, not something you always get nowadays. I've been to the stall four times now and met four different employees and have been impressed every time with the excellent level of customer care and knowledge of products.
I will definitely be back online and otherwise for continued business.
Till the next time, thanks.
Hi.Thanks for the very fast delivery.Cant wait to try new razors. The French brush looks an amazing piece of kit it will last me for years to. The feather razor looks the part as well. My favourite razor at the moment is the Tradere a brilliant tool. The Ikon is a bit fierce but am slowly getting use to it. Many many thanks for your great service and speedy shipping.
Kindest regards Keith Drummond
I ordered the Thiers-Issard Hand Made Boxed Silverwing Razor Set. Thanks to Brian and Shona for a fantastic and outstanding service. Really appreciate their prompt reponse and replies to any queries and for their great professionalism. Will definitely purchase from Exec. Shaving again. (Delivery was with Parcelforce who took way longer than their website suggested for delivery....)Strini, Dubai
Thank you for the wonderful service that you offer. My experience in dealing with Executive Shaving has been a real pleasure from start to finish, including the prompt receipt of the most beautiful shaving equipment.
I just wanted to thank you for the terrific service from Executive Shaving.
The nail kit arrived safely and is gorgeous.
My husband loves it. You can't find that kind of quality in Australia. Thanks again.
My set arrived today and i've already got my first shave on with it and i've been loving every step of the way! The shaver is nothing short of phenomenal, the handle is incredible and the feel is great; the brush lathers up quickly and applying the cream is a dream. Oh by the way, many thanks for your more than generous homages: the cream, the GFT gift and the shave soap - my god you're good at what you do!
Highly appreciate your service and your kindness. I am highly satisfied by your tip-top service.
Goods received, I'm really happy, perfect packing and excellent service. Thank you very much.Alessio Minnucci, Alatri, Italy
After over thirty long, tedious years of dragging countless cheap plastic supermarket razors (by any other name) across my poor, fat, old jowls... (man & boy, that equates with well over 10,000 mornings of grudging disillusionment) I'd finally had enough - daddy always said I was bit slow!
Salvation came in the discovery of Executive Shaving and just trusting the redoubtable Mr Mulreany, a true gentleman.
Brian helped me acquire a limited edition OSS 5 piece set together with shaving accessories carefully selected to suit my needs.
On first receiving the Ikon I thought it wasn't much to write home about... and then as guided, I took my first four pass shave this morning... the closest, smoothest most satisfying shave I've ever enjoyed, no nicks or weaps, just utterly superb!
Thanks! Frank Waller March 2013.
I am writing to you to say how delighted we are with our recent purchase from your company. Living outside the UK it is sometimes difficult to find a company willing to ship articles directly to us. The speed,packaging and delivery were excellent and we will not hesitate to recommend and use your company in the futureMrs Felicity Mills, Italy
Top-notch service, invaluable communication, unquestionable 110% customer satisfaction!
Only one word to describe your service: IMPECCABLE.
I just had to write about my experience when buying a vintage safety razor.
I carried out my own research via the web and found that good vintage razors are hard to come by.
Knowing that the customer service from Executive Shaving is first class I bought from them. Recommended.
Once again many thanks for a wonderful service, pass my thanks on to all those involved.
The iKon arrived this morning and I have just tried a shave all be it on the gentle side but wow what a difference.
I've got to master the angle, it seems a little different to the Edwin but the iKon has given me a really wonderful first time shave. Those hard to get areas that remained rough have been dealt with nicely.
I'll write a nice review of the razor for your website too.
Once more, thanks for all your help and for your recommendation.
I would just like to say an enormous thank you for the excellent service that your company gave me. Yesterday I ordered a shaving brush for my Husband's birthday and this morning it arrived. Fantastic! I will be using your company again not least because I cannot find anywhere that has such a good selection of Tabac products, this being his favourite.
I also have three sons all of whom shave of course and need good quality brushes etc to do the job. Thank you once again
I had a problem with a Merkur travel razor - it didn't seem to work properly. I returned it and received a replacement the following day. The new razor works perfectly. Great service, polite and friendly people to deal with and very, very efficient! Thank you.Alastair Carmichael, East Lothian
I just wanted to thank you for a fantastic service and super fast delivery of my order with reference order number 26383.
Once again thank you for a top class service.
What fantastic service! I placed an order for a straight razor and some other kit. Recognising I was a novice Brian contacted me to sort me out. Not only did I get the kit and advice I needed I saved over £60. Fantastic stuff will be back!Gordon Leckie, Glasgow
Accidently put the wrong address on my order. Brian went out of his way to find my lost items and even changed them for me as I requested. A true gentlemanly gem of a company which is such a rarety these days! I would highly recommend placing an order, thanks so much guys and I'll be back soon no doubt!Gabriella , London
I just wanted to thank you for your excellent service.
I ordered for the first time with you on Wednesday and my gifts arrived this lunchtime.
I am delighted with the 2 razors and shaving bowl I ordered from you. The Gillette Super Speed is wonderful especially and in fantastic condition.
I look forward to using my products and again many thanks for your excellent service.
I will be shopping with you again :)
The best service I have received in the many purchases made since joining the great DE shaving train. Great to be able to buy from a proper Scottish company!G M Fraser, Edinburgh, Scotland
Excellent service from The Executive Shaving Company,bought a Dovo straight razor on Friday,and received it the next morning,will be buying more from this great website,Thanks.Michael Scoble, Oxford
I bought a German Muhle Travel Shave Set, delivery charges to USA are very high at 15.00 UK Pounds. However after an email to the executive guys they assured me the 20% VAT refund would off-set the shipping costs. So an otherwise too expensive set became affordable. Well done!! Love the set, loved the service .......... like Arny, I'll be back!Willy Conrad Jnr, CA USA
Received my first DE machine, a Mühle D89 grande with a TOBS Eton College. Excellent combo. Superb service and best prices available. I'll buy next time some other items. Is impossible to find classic shaving products in this country.G. Belmont, Lima,Peru
Ordered a Timor de lux razor, really happy with it and next day delivery on a saturday! Emailed Brian for advice and emails were answered the same day... and this was over christmas aswell. Customer service has been second to none...this is how a company should be run.I will be back soon.Peter Richardson, Middleton St George
I received my items today and am very impressed, thank you for them, just what i needed I will be using you again when they run out xSam, England
I just wanted to say thank you for exceptionally good service with just under 24 hours from placing the order to receipt. It's great to buy from a business who know what they are about and how to deliver, well done!
Have a great Christmas and New Year!
Merry Christmas and happy holidays! Thank you for the excellent service!Siyana Halacheva, Varna, Bulgaria
I ordered a little after 1.00 yesterday and the item has just been delivered. Many thanks for your excellent service. 19 December 2012.Martin Quigley, Wolverley, Worcs, England
Merry Christmas and thanks for all the outstanding service this yearp. alexander, essex
Hi, I visited your stall at Silverburn on Friday evening & was served by a lovely girl called Lucy. Nothing was too much trouble for her and she helped me in my quest even though the stand was quite busy.
Please pass on my thanks to her via her manager, Thanks, Andy Marshall
Just a note to say thank you for the ten minutes you spent on the phone, giving me advice, answering my questions and helping me come to a decision. Executive Shaving are now my first port of call for anything shaving related.
With your knowledgeable staff and quickly dispatched orders, I find your service outstanding.
Merry Christmas, Paul.
would like to take this opportunity to say how impressed I was with the service I received at your retail outlet at silverburn on thursday
I was served by a nice chap called Paul I believe , now to put you in the picture I have been converted from using Mach three blades to a new muhle safety razor upon the recommendation of Paul and all I can say I WOW!
I knew of your company but never really thought any more about it ,but recently I have been finding it increasingly harder to find a good shave product without spending a small fortune and I was overjoyed when I found your outlet and the amazing range of products you offer !
Paul spent a good 30minutes with me asking about my shave technique and what I was looking for out of my shave regime. He suggested a few items which I bought , but I was pleased with the way I was dealt with and also not being strong armed into the most expensive products ,but to try ones that would best suit my skin type and also budget.
So to finish all I can say is that I'll definately be back to your outlet and hope to deal with Paul again and he is a credit to the company . It's not very often you find someone so enthusiastic as him GREAT SERVICE!
Thank you once again for the great service you and your company provides. I have purchased a number of Items from you in the last few months and I am delighted with all of them. Your service is outstanding. I have passed your company onto a number of my friends.Glenn Bullough , South Shields, England
Hello, I'd just like to comment on the help and service from your Silverburn Mall shop, it has been great upon each visit and my swap from multi blade razors to a safety razor has been an absolute joy. I hope that your place in Silverburn continues as I much prefer going there than shopping online. It of course is beneficial to keep the place well stocked as there's no telling what I might treat myself to next!. Many thanks to the staff, always obliging pleasant and helpful.
Kind regards, John.
I felt compelled to express my admiration for your company; very good advice (for my shaving rash problem), spoke to two different people over a week or so. Both were very patient with me and both so keen to help me. Delivery took only two days. Hats off to Executive Shaving Company for a very good buying experience.Gerry Napier, Cheshire, England
Great customer service and a wide selection of products. Since I found Executive Shaving I have spent a small fortune on razors, shaving creams, etc.
The world of DE shaving is so addictive, so many great shaving creams and soaps