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Christmas Delivery Information 2020


! IMPORTANT UPDATE !

Due to the evolving COVID-19 impact on all courier companies we have had to pull forward our last shipping date.

For Christmas delivery you MUST order before 12 Noon on Tuesday the 22nd.

Orders placed after that deadline can not be guaranteed for pre-Christmas delivery.


We are committed to ensuring you have all that you need in time for Christmas.
We will be dispatching orders up to Wednesday the 23rd December then again from Tuesday 29th December.
We will be closed for the New Year holiday on Friday 1st and Monday 4th of January, dispatching orders on the 5th January and as normal thereafter.


Please take note of the last Royal Mail recommended posting dates for Christmas delivery below.
Don't delay, order in plenty of time to ensure your package gets through to you, in time for the big day.
The impact of COVID-19 this year has affected all courier companies leading to delays in delivery. Order early!

Office and Warehouse Closure over the Festive Period

Our office and warehouse will be closed on Friday 25th December, opening again on Tuesday the 29th December.
We will then be closed on Friday 1st January, opening again on Tuesday the 5th January.

ORDER EARLY TO MAKE SURE YOU DON’T MISS OUT!

United Kingdom Last Postings Dates

UK Standard last post date is Monday 21st December BEFORE 3:00pm
UK Express last post date is Wednesday 23rd December BEFORE 3:00pm
UK Next Day Guaranteed last post date is Wednesday 23rd December BEFORE 3:00pm

International Delivery Last Posting Dates

Wednesday 9th December – Africa, Asia, Caribbean, Central and South America, Far and the Middle East
Thursday 10th December - Cyprus, Malta
Friday 11th December – Australia, Greece, Eastern Europe (ex. Poland, Czech Republic and Slovakia), New Zealand and Turkey
Saturday 12th December - Canada, Czech Republic, Finland, Italy, Poland, Sweden, USA
Wednesday 16th December - Austria, Denmark, Germany, Iceland, Netherlands, Norway, Portugal, Slovakia, Spain, Switzerland
Friday 18th December - Belgium, France, Ireland, Luxembourg

Express Delivery Service Last Posting Dates

UK last post date is Wednesday 23rd December BEFORE 3:00pm for Thursday 24th December delivery
Europe last post date is Thursday 17th December BEFORE 3:00pm (3-5 working days delivery timescale)

If you require any further help please call us on 0141 880 3040.

Christmas Returns

Over the Christmas period, we are extending our normal returns policy time frame. We understand that customers may want to buy gifts early and take longer to return unsuitable items.
Our Christmas returns period will run through to Friday 14th of January 2020. All other refund terms and conditions still apply.

PLEASE NOTE: THESE ARE GUIDELINES ONLY; EXPERIENCE HAS TAUGHT US THAT THINGS DO GET DELAYED IN THE POST AT THIS TIME OF YEAR. COVID-19 HAS ONLY ADDED TO THIS.
ORDER EARLY TO AVOID ANY DISAPPOINTMENT!