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Postage & Delivery Charges

We dispatch orders Monday-Friday. Orders will be dispatched the same day we receive your order providing we receive this prior to 13.00 hrs. Orders received after 13:00 will be sent the next working day. Orders received at the weekend or on bank holidays will be dispatched the next working day.

The method we use to dispatch depends on the value of the item, the weight and size of the item and the destination address.
Services used are Royal Mail Tracked 24 & 48, Special Delivery Guaranteed, International Business Parcels Tracked, International Business Parcels Tracked & Signed, and UPS courier service.


Christmas Delivery Information
We are comiited to ensuring you have all that you need in time for Christmas.

Please take note that the last posting dates are:
United Kingdom
UK Second Class last post date is the 18th of December.
UK First Class last post date is the 20th of December.
UK Express last post dates is the 23rd of December.

EU and Rest of the World
EU and US last post date is the 12th of December.
Rest of the World last post date is the 5th of December.

If you require any further help please call us on 0141 880 3040.

Christmas Returns
Over the Cristmas period we are extending our normal returns policy time frame. We understand that customers may want to buy gifts early and take longer to exchange or refund unsuitable items.

Our Christmas returns period will run through to the 24th of January 2015. All other refund terms and conditions still apply.


UK Delivery 
Orders are sent by either Royal Mail Tracked 24 or Tracked 48, depending on the service you select. UK Tracked 24 P&P charge is £4.99 and Tracked 48 is £3.99. Orders over £20.00 in the UK will always be sent on a 'Signed For' delivery service.

UK Next Day Delivery
For orders placed between Monday and Friday before 13.00 hrs, we can send orders using Royal Mail Special Delivery Guaranteed which are guaranteed to be with you by the next working day. This service costs £7.99 and always requires a signature on delivery.
**Please note: Deliveries in some remote areas cannot be guaranteed by the next working day but are guaranteed within 3 working days.

If your order requires a signature on delivery, please make sure someone is there during working hours who can sign for the delivery. If no one is available to sign you will be left an 'I called while you were out' card. This card will have details of how to arrange collection or redelivery of your order. 

EU Delivery
Postage and packing to EU countries is £9.99, irrespective of order value

Delivery Outside the EU
Postage and packing Internationally is £16.00, irrespective of order value.

Packages worth £20.00 + will require a signature on delivery so please ensure a delivery address is given so the package can be signed for during working hours.

VAT on Orders From Outwith The EU
Prices on the website are inclusive of VAT. For customers living outwith the EU, the VAT will be refunded once the order has been placed. An email will be sent to you to confirm the VAT refund.

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